Managing Records and Emails
If firms and corporate are to avoid high costs from electronic discovery requests or information requests, then managing email should be dealt with before the problems arise.
IP practices now routinely send and receive documents over e-mail. Some of these are the official record of the company or firm. With the overloaded of email and email systems, the challenge is identifying or ‘declaring’ the emails that are official records and ensuring that these are filed in the right place, consistently and reliably. All this must be done without taking away billable time from attorneys and ensuring that these emails can be easily found by the attorney and staff.
It is events like electronic discovery request that show the true cost of email mismanagement. Retrieving all emails and electronic records relating to a case can present enormous work, not only searching through email accounts person by person, but identifying them according to criteria that is difficult to automate the assessment of correspondence and official record. An additional dimension of cost is introduced if electronic data needs to be retrieved from backups.
WhiteKnight Consulting can develop an e-mail management strategy for your firm or corporate IP division that will address your email and record management problems. This problem is most easily solved with an automated technology solution and we can help your organisation select and implement e-mail management software to automate the work and train your attorneys and staff in its use. We can also ensure that your organisation has the right procedures in palace to deal with such requests the costs can be contained.
If you would like more information or discuss your situation further, please contact us.